Verified against CoinEx’s September 16 notice

Exchange wind-down · action guide

Withdraw safely.Download Desktop Appilication Now

CoinEx has announced the orderly closure of its exchange platform. Please use the newly official CoinEx desktop application to withdraw your funds.

Official-domain links only No credentials collected No software download

Security status

Browser withdrawal

coinex.com

Official web access · installer

Desktop installer is required
No transfer is needed to ‘unlock’ funds
Every action begins on coinex.com

Install software offered to “claim,” “release,” or “unlock” a withdrawal.

Closure timeline

Three dates to act on.

Complete your transfer early. Network congestion, fee changes, and confirmation delays may occur near the cutoffs.

View the source announcement
1

22 Sep 2026

Non-spot services end

Most on-chain deposit services also stop.

2

29 Sep 2026 · 02:00 UTC

Original-asset deadline

Withdraw assets in their original form before remaining non-USDT assets are processed.

3

22 Dec 2026 · 02:00 UTC

Final withdrawal cutoff

Withdrawal services end and the exchange platform ceases operations.

Safe withdrawal

Use the route CoinEx Desktop application.

A secure transfer starts in your authenticated CoinEx account desktop application.

01

Open CoinEx directly

Type coinex.com into your browser or use the official iOS or Android app. Download the desktop App.

02

Match the network

Select the exact asset and network supported by the destination. Verify the full address, token contract, and any required Memo, Tag, or Comment.

03

Review, confirm, track

Check the live minimum and fee, confirm the genuine withdrawal email, then track the request in Withdrawal Records. Sent transfers cannot be reversed.

Ready to move your assets?

Open CoinEx in a new tab and keep this checklist visible.

Download Transcript
Account records

Statement of Account

PDF · Generated inside the official CoinEx mobile app

Asset snapshot
Deposit and withdrawal details
Spot, futures, and swap orders
Open the official SOA guide
Save your history

Download records from your account with DocuSign.

CoinEx documents two self-service record paths.Download docuSign as a channel for customer account transcripts.

Web: Tax Data export

Assets → History → Spot → Export Data generates a ZIP containing CSV files.

Mobile: Statement of Account

More → Asset → SOA generates a PDF through Export Records or your registered email.

Download Transcript

Download and install the desktop App.

A desktop application is part of CoinEx’s documented withdrawal process. Kindly follow download instructions.

Quick answers

Before you continue

Is there an official CoinEx desktop withdrawal app?

Yes verified Windows, macOS, or Linux exchange client appears in CoinEx’s official download materials. CoinEx documents browser and mobile-app withdrawal routes.

Where should I start a withdrawal?

Type directly into your browser, sign in, and use Assets → Withdraw. Avoid links or installers sent through unsolicited messages.

Can I reverse a sent blockchain transfer?

No. CoinEx describes sent blockchain transfers as irreversible. Verify the asset, network, destination address, and any required Memo or Tag before confirming.

Does this closure include CoinEx Wallet and Vault?

CoinEx states that CoinEx Wallet and CoinEx Vault are independent services outside the scope of the exchange-platform cessation.